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EU User Consent Policy

Policy Highlights

This policy is for users from the EU/EEA and other regions with strict consent rules. It explains how Mthunzi Tours and Safaris requests, records and manages consent for cookies, marketing and optional data processing. Users can accept, reject or withdraw consent.

Company Information

Company Name: Mthunzi Tours and Safaris
Company Registration Number: 2019/623302/07
Email: info@mthunzisafaris.com
Phone: +27 72 187 9662
Country: South Africa

EU User Consent Policy

This EU User Consent Policy applies to users visiting our website from the European Union, European Economic Area and other regions where similar consent rules may apply.

Mthunzi Tours and Safaris is based in South Africa, but we may receive website visitors, enquiries and bookings from international clients, including users from the EU/EEA.

1. Purpose of This Policy

This policy explains how we request, record, manage and respect user consent for:

Non-essential cookies
Analytics cookies
Marketing cookies
Direct marketing communication
Optional personal information processing
Advertising and remarketing technologies

2. Consent for Cookies

When you visit our website, we may ask you to choose whether you accept or reject non-essential cookies.

Strictly necessary cookies may be used without consent because they are required for the website to function.

Analytics, marketing and advertising cookies should only be activated where consent has been given.

3. Consent Must Be Freely Given

Consent must be given freely.

You should be able to use our website even if you reject analytics or marketing cookies, although some non-essential features may be limited.

We will not use pre-ticked boxes for optional marketing consent.

4. Consent Must Be Specific and Informed

Where we request consent, we aim to explain:

What information may be collected
Why it is collected
Which cookie or processing category is involved
Whether third parties may receive information
How consent can be changed or withdrawn

5. Consent Choices

Users may be offered options such as:

Accept all cookies
Reject non-essential cookies
Manage cookie preferences
Save selected preferences

6. Withdrawing Consent

You may withdraw or change your consent at any time by using the cookie settings tool on our website, clearing your browser cookies or contacting us at:

info@mthunzisafaris.com

Withdrawing consent does not affect processing that took place before consent was withdrawn.

7. Marketing Consent

We will only send marketing emails, newsletters, promotional offers or similar direct marketing communication where allowed by law or where consent has been given.

You can unsubscribe from marketing communication at any time.

8. Booking-Related Communication

Consent is not required for communication that is necessary to respond to an enquiry, prepare a quote, confirm a booking, manage a payment, provide travel updates or deliver a requested service.

These communications are necessary for the service requested by the client.

9. Records of Consent

Where required, Mthunzi Tours and Safaris may keep a record of consent preferences, including the consent date, selected preferences and changes to consent settings.

10. Third-Party Tools

Our website may use third-party tools such as analytics, advertising, booking, payment, maps or embedded content providers.

Where these tools use non-essential cookies or tracking, they should be controlled by the user’s consent preference where technically possible.

11. Suggested Cookie Banner Text

You may use this wording for the website cookie banner:

We use cookies to improve your browsing experience, analyse website traffic and support marketing. Strictly necessary cookies are always active because they help the website work. You can accept all cookies, reject non-essential cookies or manage your preferences.

Buttons:

Accept All
Reject Non-Essential
Manage Preferences

12. Contact

For questions about consent, cookies or privacy, contact:

info@mthunzisafaris.com